Starting a job in Japan was both exciting and challenging for me. As a Kenyan, I was used to a more relaxed work environment with lots of casual interactions and room for individual expression. Japan’s work culture, however, has its own set of norms, expectations, and unspoken rules that took some time to understand. Here are some insights and tips I’ve gathered along the way that can help you navigate Japan’s workplace culture effectively and feel more at home.

1. Understand the Hierarchical Structure

Japanese companies typically operate within a structured hierarchy where seniority and experience play significant roles. This hierarchy influences everything from how decisions are made to who speaks in meetings.

Respect Seniority: Always address your superiors with respect, using titles like "san" after their names. Acknowledging this structure can earn you respect and build goodwill.

Observe and Learn: Japanese employees may be indirect in offering feedback, so pay attention to body language and cues to understand what’s expected of you.

2. Embrace Group-Oriented Thinking

In Japan, decisions are often made through group consensus, valuing harmony over individual opinions. While it may feel unfamiliar, embracing this collaborative approach can help you integrate well.

Share Credit: When a project is successful, recognize team contributions instead of only highlighting your role. This approach shows respect for the group’s efforts and builds trust.

Participate Actively: Contributing ideas in group discussions—while keeping a respectful tone—is encouraged. It shows that you’re engaged and value the team’s success.

3. Punctuality Is Key

Time management is critical in Japanese work culture, and being late is considered disrespectful. Arriving even a few minutes early for meetings and appointments shows that you respect others’ time.

Plan Your Commute: If you’re unfamiliar with Japan’s public transport, consider a test run to ensure you understand the routes and timing.

Arrive Prepared: Being on time also means being mentally prepared. Gather your materials beforehand to show respect for others’ time and energy.

4. Prioritize Politeness and Modesty

Japanese workplaces place high value on politeness and humility. While confidence is valued, boasting or speaking overly directly may be seen as disrespectful.

Be Humble in Communication: Use a modest tone when discussing your accomplishments, and avoid putting others on the spot with direct questions.

Express Gratitude Often: Small gestures, like thanking coworkers for their help, go a long way in building relationships and fitting into the office culture.

5. Learn to Navigate Nonverbal Cues

Japanese communication often relies on nonverbal cues rather than direct statements. Being mindful of tone, body language, and facial expressions can help you read between the lines.

Practice Active Listening: Pay attention to subtle cues in conversations and watch how Japanese colleagues respond. This skill helps you stay attuned to unspoken expectations.

Stay Calm and Composed: Showing patience and keeping a calm demeanor helps you adapt to situations that might otherwise seem ambiguous.

6. Embrace the Social Side of Work

Building relationships outside the office is an essential part of Japanese work culture. Many companies hold “nomikai” (after-work gatherings) as a way to strengthen bonds among colleagues.

Participate When Possible: Attending these gatherings shows you’re interested in connecting with colleagues beyond the workday. It can also provide insights into the informal side of work culture.

Pace Yourself: While alcohol is often part of these gatherings, you’re not required to drink. It’s fine to politely decline or take part lightly.

7. Prepare for a Longer Workday

Work hours in Japan are typically longer than what many of us are used to in Kenya. Staying past official hours is common, although this culture is gradually shifting.

Prioritize Efficiency: Focus on productivity and time management to avoid unnecessary overtime.

Balance Personal and Work Life: Be mindful of setting boundaries, while understanding that showing a willingness to go the extra mile when needed is often appreciated.

Final Thoughts:

Working in Japan can be both rewarding and challenging. By observing these practices and staying open to learning, you can adjust smoothly to Japanese work culture. Balancing respect for these norms with your unique perspective will allow you to make a positive impact, build valuable relationships, and thrive professionally.